Dear passengers!
Due to the airline's transition to the updated booking system, the following online services on the new website are temporarily unavailable for tickets purchased before November 11, 2025:
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Access to the personal account (section "Manage Booking");
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Online check-in for the flight.
For changes to your booking (rebooking, refund, additional services), please contact:
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The place where the ticket was purchased;
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The airline contact center:
info@vietjetqazaqstan.kz
+7 (727) 356-14-14
Thank you for your understanding!
Online check-in and seat selection
Dear passengers!
Due to the airline's transition to the updated booking system, online check-in for the flight and seat selection on board when purchasing a ticket are temporarily unavailable.
Please take this information into account when planning your trip and arrive at the airport in advance for flight check-in.
Thank you for your understanding!